Refund Policy

At Svuda, we are committed to providing high-quality services. Your satisfaction is important to us.

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1. Eligibility for Refunds
Refunds are considered on a case-by-case basis for services that you believe were unsatisfactory. To request a refund, please contact us at svesvuda@gmail.com within 14 days of your consultation, providing details about your experience and the reason for your request.

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2. Evaluation Process
We will review your request and may ask for additional information to better understand your concerns. We reserve the right to determine whether a refund is appropriate based on the circumstances.

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3. Refund Method
If approved, refunds will be issued to your original payment method. Processing times may vary depending on your payment provider.

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4. No Refunds for Change of Mind
Refunds are not provided for a change of mind or if you decide not to use the service after paying.

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5. No Physical Products
We do not sell physical products on our website. This policy applies only to services.

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6. Contact
For any questions or to request a refund, please email svesvuda@gmail.com.